Privacy policy

PRIVACY POLICY

This privacy policy explains how we collect, use and protect your personal information when you visit and use our online store. We strive to protect your privacy and ensure the security of your personal data by informing you that we treat your personal data responsibly and comply with the Personal Data Protection Act and the implementation measures introduced on May 25, 2018 and implementation of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016. The Regulation concerns the protection of natural persons in relation to the processing of personal data and the free movement of such data and repeals Directive 95/46/EC (General Data Protection Regulation), (OJ, L119/1 of May 4, 2016)

We are driven by the desire for you to receive clear and transparent information regarding the processing and protection of the personal data you entrust to us, and in this regard we inform you that they will be processed by ADHESIA03 LTD., ID 208143027, with management address: Sofia, str. Svilenica 1 , in its capacity as a personal data controller, in full confidentiality and privacy and in compliance with all legal and regulatory documents, non-exhaustively listed above.

You have the right at any time to request information about your personal data stored by us and we will provide it to you, giving you the opportunity to correct, delete data (excluding order data) or refuse to receive marketing communications.

What information we collect

When you visit our website, we may collect the following types of information:

• Personal information, such as name, shipping address, email address, phone number, and payment information.

• Information about your purchases, including details /history/ of the products you have purchased.

• Information about your preferences, such as what products you prefer and what preferences you have regarding marketing communications.

How do we use the information collected?

We use the information we collect from you for the following purposes:

• To process your orders, including product returns, complaints, claims;

• to create and manage your personal user profile, with order history and details;

• to send marketing messages (if you have consented to this) or to give you the opportunity to rate or review a purchased product;

• to indicate your address and data to a third party /courier/ for delivery;

• to improve our services and products, by analyzing the collected information about customer preferences and how they use our services.